Embraer Executive Jets is seeking a highly skilled and experienced Salesforce Architect to join our team. As a Salesforce Architect, you will be responsible for not only working "hands-on" with Salesforce functionalities but also assisting the team with best practices and innovative solutions. You will play a crucial role in architecting, designing, and implementing Salesforce solutions to streamline business processes, enhance user experience, and drive overall efficiencies. The ideal candidate should have a deep understanding of Salesforce platform capabilities and possess strong technical and analytical skills. The candidate should also have excellent communication and coordination abilities to collaborate effectively with cross-functional teams and stakeholders.

Additionally, this role will assist in managing the backlog of demands, ensuring that the developers and other administrators have a task assigned and are delivering the best technical solution. The ability to balance competing priorities and proactively communicate progress and timelines will be crucial in this aspect of the role.


  • Manage SFDC CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
  • Evaluate and recommend AppExchange apps and other third-party tools to enhance the Salesforce platform.
  • Collaborate with stakeholders, business analysts, and developers to gather requirements and identify business needs.
  • Architect, design, and implement scalable and sustainable Salesforce solutions that align with business goals and best practices.
  • Provide technical leadership and guidance to the development team throughout the entire software development lifecycle.
  • Perform code reviews, provide constructive feedback, and ensure adherence to coding standards and best practices.
  • Hands-on configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages.
  • Keep up to date with Salesforce releases, features, and best practices. Make recommendations to management regarding implementation as appropriate
  • 24/7 ownership and resolution of Salesforce system issues and outages
  • Collaborate with system administrators to ensure proper configuration, security, and performance optimization of the Salesforce platform.
  • Act as a technical advisor to stakeholders, providing insights and recommendations on Salesforce best practices and effective use of platform capabilities.
  • Mentor and train junior team members on Salesforce best practices, development techniques, and effective use of Salesforce functionalities.



Bachelor's degree in Computer Science, Software Engineering, or a related field

Required Experience:

  • 5+ years implementing and configuring SFDC for 200+ users
  • 2+ years of training SFDC admins and managing projects
  • 2+ years managing and implementing Salesforce CPQ
  • 2+ years managing Salesforce Account Engagement (Pardot)
  • Experience with Conga CPQ and Conga Composer

Knowledge, Skills & Abilities:

  • Proven experience working as a Salesforce Architect, preferably serving as a technical lead in Salesforce implementations or large-scale projects.
  • In-depth knowledge of Salesforce functionalities such as Flows, Account Engagement, Salesforce Maps, Salesforce CPQ, Lightning Platform, etc.
  • Strong expertise in Salesforce architecture, integration patterns, data modeling, and security considerations.
  • Hands-on experience with Apex, Visualforce, Lightning Web Components, and declarative tools like Process Builder and Flow.
  • Solid understanding of development methodologies (Agile, SCRUM, etc.) and experience in providing technical leadership in an Agile development environment.
  • Excellent problem-solving and analytical skills with the ability to analyze complex business requirements and transform them into scalable technical solutions.
  • Strong communication and interpersonal skills to effectively collaborate with cross-functional teams and business stakeholders.
  • Salesforce certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are highly preferred.
  • Master Microsoft Office Suite.
  • Competence in Portuguese and Spanish is a plus

Working Conditions / Environment/ Special Requirements

  • This is a hybrid position with two days remote and three days from the office – Management reserves the right to require staff to work on-site at any time.
  • Ability to travel domestically and internationally to support the marketing department. 10-15% travel required.
  • Ability to lift up to 25 lbs.
  • Availability to work overtime as needed